Looping ScienceDirect CAPTCHA when using Find Full Text

dstillman Zotero Team
This discussion was created from comments split from: Available for beta testing: Improved attachment saving.
  • AMeganGee
    Sadly for me both the beta and 7.0.16 fail to pass the captcha so no downloading the PDF from ScienceDirect. I am in New Zealand so perhaps the geographic region is an issue.
  • dstillman Zotero Team
    @AMeganGee: Not sure what you mean by that. There shouldn't be a CAPTCHA within Zotero anymore in Zotero 7.0.16 or the beta. That's the point.
  • AMeganGee
    edited June 25, 2025
    From the Zotero 7.0.16 desktop > Find full text> ...I still get the CAPTCHA box for ScienceDirect and have to insert a tick and then it loops and I have to insert the tick again, repeat, no pdf arrives. I don't get the captcha or the pdf with 7.1-beta.39+0acfcd3f9 (64-bit)
  • dstillman Zotero Team
    Right, that has nothing to do with the thread you posted to, which is about improved attachment saving from the browser. I've moved this to a new thread.

    For operations within Zotero, the CAPTCHA on ScienceDirect is still causing trouble for some people. We're hoping we'll be able to fix that in a future version. For now, you should save from the ScienceDirect website.
  • AMeganGee
    Oops OK Sorry
  • gergosuto
    @dstillman Thanks for lettings us know that you're working on it. I want to add that the error doesn't seem to do with whether or not an article is openly accessible.

    I tested it with article 10.1016/j.rser.2024.115262 and using Zotero 7.0.18 and the latest Firefox and macOS versions.
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