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无法下载云文件
Jin1228
May 30, 2025
ipad上的zotero一直显示sync failed（failed api response ：the request timed out）请问是什么原因？
dstillman
May 30, 2025
Generally this would be a problem with your internet connection, but if you provide a
Debug ID
for reproducing this (by pulling down on the items list to trigger a manual sync), we can confirm.
Jin1228
May 30, 2025
我换了网络后，又显示这个
Jin1228
May 30, 2025
https://s3.amazonaws.com/zotero.org/images/forums/u11699979/4n4a1iuz111h0bky39xu.jpg
dstillman
May 30, 2025
We’d need a Debug ID to say more.
Jin1228
May 30, 2025
请问要怎么查debug id呀？我的设备是ipad 版本是18.3.2
dstillman
May 30, 2025
I linked to instructions above.
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https://s3.amazonaws.com/zotero.org/images/forums/u11699979/4n4a1iuz111h0bky39xu.jpg