Why I can not add paper by arxiv

liuyang-bupt · 2025-05-09T08:21:31+00:00

DEBUG ID:648917575

I input "arXiv:2406.07524"， and try to add this paper,but get nothing:

https://s3.amazonaws.com/zotero.org/images/forums/u8868500/1r8rpa9h38brm7bdipb7.png

poettli · 2025-05-09T08:43:11+00:00

Enter "2406.07524", not "arXiv:2406.07524"

liuyang-bupt · 2025-05-09T15:01:32+00:00

2406.07524 also fails

sumitted debug info id: D938925179

https://s3.amazonaws.com/zotero.org/images/forums/u8868500/1qbvy55qngdralajirp1.png

adamsmith · 2025-05-09T15:18:00+00:00

Both versions of the arXIv ID work for me -- something also doesn't look right in the debug. Start by testing in troubleshooting mode (i.e. with all add-ons disabled). It's also possible that some of your custom translators are breaking things.