Report ID 102067124: Error during Import of Citavi Project to Zotero

When I try to import an original Citavi Project, including attachments, by choosing the .ctv6-file, the import starts and runs for a while. But then, when around 50 % of the import is finished, there is an error saying "An error occurred when importing the selected file with “Citavi5 XML”. Please check that the file is correct and try again."
A part of the project is nonetheless imported to Zotero, but the rest is missing; and the original Citavi Categories do not appear as sub-libraries in the Zotero Project.

What could be the mistake, if I think the Citavi file is correct? (It had worked with another import by the same means earlier.)
  • edited 6 days ago
    It's quite easy to select the wrong file for import, so please double-check that you've followed all the steps on this page and picked the correct .ctv6 file.

    If that doesn't help, try running the import again with debug enabled and post a Debug ID (different from Report ID), which might provide us with more information on what's going on.
  • Hello @tnajdek,
    thank you for your answer!
    I did follow all the steps on the page you linked, but still got out the error.
    Now, I have followed your advice to get the Debug ID, which is: D556626380 .
    I hope this might help to fix the problem?
    Thanks, Ammar
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