Upgrade StorageZotero Connection Failing In Google Docs
Report ID: 1688971163
I have a large doc with many citations. Seemingly randomly, Zotero froze while inserting a new citation. Specifically, I'd find the citation, click to insert it with the connector, and the red/blue progress bar would freeze around 99%. I reset Zotero, and got the same problem. I restarted my browser, and now Zotero won't load in that document at all. (Clicking on the Z icon does nothing, clicking on the Zotero dropdown menu does nothing -- a small bar appears, but with no items.)
Please advise.
I have a large doc with many citations. Seemingly randomly, Zotero froze while inserting a new citation. Specifically, I'd find the citation, click to insert it with the connector, and the red/blue progress bar would freeze around 99%. I reset Zotero, and got the same problem. I restarted my browser, and now Zotero won't load in that document at all. (Clicking on the Z icon does nothing, clicking on the Zotero dropdown menu does nothing -- a small bar appears, but with no items.)
Please advise.
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thetrio84Original report ID is for the blank doc error. This report error is for the frozen progress bar: 545670230
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thetrio84Resolved the issue. Looks like Zotero had be pasting new bibliographies multiple times without my knowledge. This increased the page number to >> 200, which caused Zotero to crash/freeze. Deleting all the bibliographies resolved the issue. I will wait to insert the bibliography until I'm done writing!
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adomasvenDid you perform any custom formatting or insert unusual elements before the bibliography started duplicating? What citation style are you using? Could you look through Google Docs version history and identify when the issue may have started?