Citations not merging

avshaw27
I am struggling to get my citations to merge when I am using the Zotero word plug-in. They are coming up individually e.g. (4)(5)(6), rather than (4)-(6) as I would expect?
I have tried re-installing word/ Zotero, updating them both and changing the citation form. Thank you for any suggestions.
  • arggem
    Which citation style are you using?
  • avshaw27
    Currently AMA 11th edition, but happy to change if it fixes it. Ideally want citations to be with superscript numbers.
  • adamsmith
    Does changing the citation format work? (because AMA style isn't in parentheses). Have you tried clicking refresh?
    Do note that while this should work, the standard way of entering groups of citations is to enter them together via the Word add-on
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