@TSOITingFongMargaret: Note that you're running a version of Zotero from October 2024. You should install the latest version from the download page.
Do you know why you're on an outdated version? Did you install Zotero normally? Did you do something to disable updates? You should have automatically received updates for the last six months.
Upgrade Storage
Do you know why you're on an outdated version? Did you install Zotero normally? Did you do something to disable updates? You should have automatically received updates for the last six months.