Zotero connector 5.0.154 not working on ieeexplore website

ghassane · 2025-04-04T08:14:58+00:00

Hi,
When i look for a keyword on the ieeexplore, it gives me a list of results, however, Zotero connector doesn't detect the list of references and when i click on it, it gives me a snapshot of the result webpage and not the list of references to select from.
Thank you for your support.

dstillman · 2025-04-04T16:54:15+00:00

Can you provide an example URL?

ghassane · 2025-04-04T18:50:52+00:00

https://ieeexplore.ieee.org/search/searchresult.jsp?newsearch=true&queryText=wireless

I'm using Chrome on MacBook.

AbeJellinek · 2025-04-04T18:57:44+00:00

Can you submit a Debug ID for this? Start logging in the Connector, reload the IEEE page and attempt to save, then submit the log and post the ID here.

ghassane · 2025-04-05T11:54:00+00:00

Debug ID:
D2107190729

AbeJellinek · 2025-04-07T14:29:29+00:00

Right-click the Zotero Connector toolbar button and choose Options, go to Advanced, and click Reset Translators. Reload the IEEE page. If it's working, you should see a folder icon on the toolbar button.

If that doesn't work, in the Zotero desktop app, open Settings, go to Advanced, and click "Update now" next to "Automatically check for updated translators and styles." Repeat the process above.

ghassane · 2025-04-12T13:02:19+00:00

I tried both steps but didn't work. By the way, when i open Zotero Connector Advanced section, it shows the following error message on the top space:
"
Info: Service worker starts: 2025-04-12 13:52:10

[JavaScript Error: "TypeError: tabInfo.injections[frameId].reject is not a function
at _updateInfoForTab (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:980:34)
at onNavigation (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:1156:3)"]
"

I'm not sure if this is related to the same problem.

I submitted the report with ID 975979143.

ghassane · 2025-04-12T13:11:16+00:00

Something weired happens. Actually, when i look for a keyword on IEEExplore, such as wireless, the Zoetro Connector doesn't detect the liste of refrences:
[NOT WORKING WITH ZOTERO CONNECTOR]
https://ieeexplore.ieee.org/search/searchresult.jsp?queryText=wireless

However, if i limit from those results only those published in a some journals, by clicking on the left on "Publication Title" and then selection some Journals, in this case, the new showed search results is detected by the Zotero connector. This is the result weblink to the subset search limite to one jounal:
[WORKING WITH ZOTERO CONNECTOR]
https://ieeexplore.ieee.org/search/searchresult.jsp?queryText=wireless&highlight=true&returnFacets=ALL&returnType=SEARCH&refinements=PublicationTitle:IEEE Transactions on Wireless Communications

AbeJellinek · 2025-04-18T15:41:09+00:00

Could you submit a Debug ID for loading https://ieeexplore.ieee.org/search/searchresult.jsp?queryText=wireless and trying to save? Make sure to wait a bit before clicking Save to Zotero - detection can take a second on pages that load results dynamically.