Upgrade StoragePsycINFO error
Seeing this message pop up when I try to save my search on PsycINFO: "An error occurred while saving this item. See Troubleshooting Translator Issues for more information." This is the only database I'm having this issue with, Web of Science and PubMed have worked just fine.
I have gone through the troubleshooting translator issues page and tried every relevant step with no success. This is the url I'm trying to save searches on, with my school name replaced with "myu": https://web-p-ebscohost-com.proxy.ulib.uits.myu.edu/ehost/results?sid=88c9235b-c753-4289-b8a9-eeb91853ccd1@redis&vid=4&bk=1&bquery=(life+satisfaction+OR+satisfaction+with+life+OR+%22Satisfaction+with+Life+Scale%22+OR+%22Life+Satisfaction+Scale%22)+AND+(hope+OR+%22Hope+Scale%22)&bdata=JmRiPXBzeWgmdHlwZT0wJnNlYXJjaE1vZGU9U3RhbmRhcmQmc2l0ZT1laG9zdC1saXZl
Edit: Resolved! I tried reducing the results per page from 50 to 40 and now it's working.
I have gone through the troubleshooting translator issues page and tried every relevant step with no success. This is the url I'm trying to save searches on, with my school name replaced with "myu": https://web-p-ebscohost-com.proxy.ulib.uits.myu.edu/ehost/results?sid=88c9235b-c753-4289-b8a9-eeb91853ccd1@redis&vid=4&bk=1&bquery=(life+satisfaction+OR+satisfaction+with+life+OR+%22Satisfaction+with+Life+Scale%22+OR+%22Life+Satisfaction+Scale%22)+AND+(hope+OR+%22Hope+Scale%22)&bdata=JmRiPXBzeWgmdHlwZT0wJnNlYXJjaE1vZGU9U3RhbmRhcmQmc2l0ZT1laG9zdC1saXZl
Edit: Resolved! I tried reducing the results per page from 50 to 40 and now it's working.
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AbeJellinekGood to hear that you found a workaround. If you're still able to reproduce the issue with 50 results per page, could you provide a Connector Debug ID for a failed attempt to save?
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adamsmithEBSCO Host does fairly aggressive rate limiting, see https://www.zotero.org/support/kb/site_access_limits