Add Item by Identifier errors (crashes Zotero)

gryftir
Hi,

I've reproduced this multiple times, with three different PMID identifiers.

Attempting to add an item by identifier using a PMID (possibly other identifiers, haven't checked) directly to a group fails. As well doing so, or perhaps only doing so when using a group subcollection, seems to cause zotero to crash (requiring you to restart firefox to keep using it).

I'm getting some errors syncing, and they may be related to the crash.

The last one error code was 1149262617

The last PMID I attempted was 19537009

I hope that helps.
  • dstillman
    It's not Add Item by Identifier that's causing this.

    Restart Firefox completely (i.e., make sure firefox.exe doesn't show up in Task Manager) and try again.
  • gryftir
    It's certainly possible that I'm mistaken about the add item by Identifier aspect. I should mention that in regards to the issue of such items not showing up, it's possible to create a normal collection, add, the items, and drag them to a group as a work around.

    As for restarting firefox... I did so after each instance of zotero crashing, and I checked that firefox was gone from the task manager the first time it crashed.

    I just did it again to make absolutely sure I hadn't just missed it that first time, after creating a similar crash by again, adding the item from identifier in a subcollection (1651640439). The crash, at least from the crash message, appears to be related to syncing, and I get some messages on restart about tags being in multiple locations.
  • dstillman
    One thing at a time: first disable auto-sync in the Sync pane of the Zotero preferences and make sure Add Item by Identifier works. (It should.)

    Then click the sync icon to sync manually, and make sure that's working.

    One you've made sure both are working independently, turn auto-sync back on and try again.

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