Subject: Error when downloading the latest version of Zotero (Report ID: 133893292)

lzjz

https://s3.amazonaws.com/zotero.org/images/forums/u12078527/v1znk8eg9884e1csk3wy.png
Body:

Hello,

I encountered an error when downloading the latest version of Zotero. My report ID is 133893292. The error message displayed is:

"Report software defect, Request timed out after 30000 ms"

Could you please help resolve this issue? Thank you very much for your assistance.

Best regards,
[Your Name]
  • dstillman
    An error doing what? Syncing?

    Can you provide a Debug ID for Zotero startup through reproducing the error, using the "Restart with Logging Enabled…" option?

    (We only need the id here, not a screenshot of the dialog.)
Sign In or Register to comment.