Error report 2007162188, using Zotero 7.0.14 (64-bit)

EBoersma · March 14, 2025

Please review this error report for me.

The error happens when I try to add a citation. I have been doing this also this morning without problems. I have no idea what causes this.

I am using Zotero 7.0.14 (64-bit) and Word (MS Office Professional Plus 2021).
Let me know if you need more information.

dstillman · March 14, 2025

What's the error?

dstillman · March 14, 2025

If you're talking about a yellow "XML Parsing Error" message popping up briefly, that's a bug we haven't been able to reproduce, but it's harmless.

EBoersma · March 14, 2025

there is a message that pops up briefly. Here is a snippet:

https://s3.amazonaws.com/zotero.org/images/forums/u15300/fe7sqv7n33zxeuqmqi74.png

dstillman · March 14, 2025

Right, you can ignore for now.

EBoersma · March 14, 2025

Ok, thanks. But I do hope that it gets repaired as it is very annoying...

dstillman · March 14, 2025

If you want, you can try the Zotero beta to see if the new citation dialog fixes it. We don't yet know if it will still happen with that.

EBoersma · March 15, 2025

I just installed the beta version and inserted a citation. The beta version seems to have fixed the problem.

If any new problems occur, I will communicate them. For now, it seems to work fine.
Thanks for your suggestion!