Ink not working in iOS app

BarbaraKaterina · 2025-03-06T12:29:24+00:00

Hello.

I have an issue with using "ink" in iOS (maybe on desktop too, I can't try atm). It simply doesn't work at all. Whatever color or size I pick, it does no drawing, and instead it just moves the pdf around as if I'd never selected ink in the first place.

michalrentka · 2025-03-06T12:47:23+00:00

Does this happen in all pdfs? Are you using Apple Pencil?

BarbaraKaterina · 2025-03-07T13:51:12+00:00

I tried it in four different ones (some image, some text) and it was the same. And no, I don't have an apple pencil.

michalrentka · 2025-03-07T13:53:12+00:00

That's quite strange. Can you create a quick screen recording of you trying to draw something with the ink tool selected? You can send it to support@zotero.org

mvasilak · 2025-03-07T14:18:57+00:00

Hey @BarbaraKaterina, can you also let us know what device do use use, which iOS does it run, and if you have the latest version of the Zotero app?
Furthermore, if you are using an iPad, if you go to Settings.app, do you see an "Apple Pencil" section, and if so, is "Only Draw with Apple Pencil" enabled?

michalrentka · 2025-03-10T05:56:16+00:00

Thanks for the video, can you check the setting that mvasilak suggested?