Upgrade StorageZotero Plugin doesn't work in Google Docs since updating to Zotero 7
Hello everyone,
I just updated Zotero to Zotero 7 last week. Since then, however, I can no longer use the plugin for Google Docs, although I have already reinstalled the plugin.
I work in Google Chrome and have problems with all Google Docs. If citations were already inserted in Google Docs with Zotero, the following problem arises: Zotero opens the edit box and I can select sources, but the bar never fully loads to green and actually inserts the citations. Instead, the document flashes wildly for several minutes and a kind of ‘invisible cursor’ scrolls through the document.
In new Google Docs, I can't even open the Zotero edit box. After clicking on ‘Add/Edit Citation’ nothing happens.
How can I solve this problem?
Best regards,
Marius
I just updated Zotero to Zotero 7 last week. Since then, however, I can no longer use the plugin for Google Docs, although I have already reinstalled the plugin.
I work in Google Chrome and have problems with all Google Docs. If citations were already inserted in Google Docs with Zotero, the following problem arises: Zotero opens the edit box and I can select sources, but the bar never fully loads to green and actually inserts the citations. Instead, the document flashes wildly for several minutes and a kind of ‘invisible cursor’ scrolls through the document.
In new Google Docs, I can't even open the Zotero edit box. After clicking on ‘Add/Edit Citation’ nothing happens.
How can I solve this problem?
Best regards,
Marius
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adomasvenThere's a Zotero citation in your document that has been changed to a single character (like a ".") by mistake. You should find it and delete it. Troubleshooting Errors in Word Processor Documents might help.
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mariusRogThanks for your reply. I will check that. But there are nevertheless also problems in documents that do not yet contain any Zotero citations.
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adomasvenIf you have problems in new documents after restarting Zotero and refreshing Google Docs, create a new thread and describe them.