Upgrade StorageDatabase cannot be opened
Hey all,
Hoping to get some help with an issue I've been having. I recently got a new laptop and used the migration assistant to transfer over my files from my previous computer. Zotero didn't transfer so I re-downloaded it from the internet. I've run into what seems to be a pretty common problem with people here, but I'm just lost as a new Mac user and not a technologically gifted person.
I tried going into users--> my initials --> Zotero and then making all the permissions "read and write." That didn't solve the problem.
I also tried this terminal thing with the "Zotero debug" code and this is what it gives me:
JavaScript error: chrome://zotero/content/xpcom/db.js, line 686: Error: Error(s) encountered during statement execution: attempt to write a readonly database [QUERY: REPLACE INTO settings VALUES ('db', 'integrityCheck', 1)] [PARAMS: ] [ERROR: attempt to write a readonly database]
Missing chrome or resource URL: chrome://zotero/skin/16/white/loading.svg
UNSUPPORTED (log once): POSSIBLE ISSUE: unit 1 GLD_TEXTURE_INDEX_2D is unloadable and bound to sampler type (Float) - using zero texture because texture unloadable
Does anyone have any thoughts/should I be trying something else? Am I even doing the things right?
Hoping to get some help with an issue I've been having. I recently got a new laptop and used the migration assistant to transfer over my files from my previous computer. Zotero didn't transfer so I re-downloaded it from the internet. I've run into what seems to be a pretty common problem with people here, but I'm just lost as a new Mac user and not a technologically gifted person.
I tried going into users--> my initials --> Zotero and then making all the permissions "read and write." That didn't solve the problem.
I also tried this terminal thing with the "Zotero debug" code and this is what it gives me:
JavaScript error: chrome://zotero/content/xpcom/db.js, line 686: Error: Error(s) encountered during statement execution: attempt to write a readonly database [QUERY: REPLACE INTO settings VALUES ('db', 'integrityCheck', 1)] [PARAMS: ] [ERROR: attempt to write a readonly database]
Missing chrome or resource URL: chrome://zotero/skin/16/white/loading.svg
UNSUPPORTED (log once): POSSIBLE ISSUE: unit 1 GLD_TEXTURE_INDEX_2D is unloadable and bound to sampler type (Float) - using zero texture because texture unloadable
Does anyone have any thoughts/should I be trying something else? Am I even doing the things right?
ls -la ~/ZoteroYou can x out your username.
total 18784
drwxrwxrwx 10 root wheel 320 10 Feb 21:53 .
drwxr-xr-x+ 18 x staff 576 11 Feb 06:04 ..
-rw-r--r--@ 1 x wheel 10244 10 Feb 21:53 .DS_Store
drwxr-xr-x 4 root wheel 128 8 Feb 13:04 locate
drwxr-xr-x 48 root wheel 1536 8 Feb 13:04 storage
drwxr-xr-x 17 root wheel 544 8 Feb 13:04 styles
drwxr-xr-x 728 root wheel 23296 8 Feb 13:04 translators
-rw-r--r-- 1 root wheel 3239936 8 Feb 13:04 zotero.sqlite
-rw-r--r-- 1 root wheel 3182592 8 Feb 13:04 zotero.sqlite.1.bak
-rw-r--r-- 1 root wheel 3182592 8 Feb 13:04 zotero.sqlite.bak
You need to change the data directory ("Zotero") and all files within it to be owned by your user account, not "root". You can do that from Get Info in Finder.
I'm not sure what to say aside from I used the recommended "migration assistant" to move everything that I could from my old PC to Mac. At the end, it did say that some files weren't able to be transferred correctly. I also have one drive and when I downloaded that app, those files were just there.
I tried to go to get info in finder but when I change those from read only to read and write, it says that the operation can't be completed because I don't have the necessary permissions.
sudo chown -R `whoami` ~/ZoteroIt will prompt you for your password (but won't show the password while you're typing).
There's nothing special about the Zotero folder, so I'd guess that other folders copied by Migration Assistant also have incorrect permissions (though it's strange — Migration Assistant is usually pretty good about transferring things properly).
I will reach out to the geek squad and see if they are able to help guide me to find any other folders that might have an issue. Thank you so much for the time/help! I appreciate you!
It's me again. I'm having one other hitch in my journey to get Zotero working on the new computer, and I'm not sure if it's related to the previous problem but figured it made sense to continue on this thread for context.
The word plugin doesn't show up. I've tried looking for the word startup folder (I got to the menu where it shows the location of all the folders, and next to the one labelled startup it's just blank, which I think is normal). And I've tried closing word, and then clicking the "instal plugin" from the cite menu in Zotero- when I click on that, nothing happens (there's no error message or anything, it just doesn't do anything).
When I try and troubleshoot based off the instructions online, it seems like I could manually install the plugin but then might run into issues down the line with it becoming outdated (that's when I went down the startup folder rabbit hole, because the forum suggested checking on that). I can do that if there's no other way of solving this, but would prefer to just do it properly and troubleshoot what I can if possible. Do you have any thoughts on this?
Can you provide a Debug ID for clicking the install button?
If you go to the default location, is there a Zotero.dotm file in that folder?
when I follow the directions (cmd ship G and paste ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word into the box that comes up), it's just a folder called "word" that's all blank with nothing in it
We'll need to see the first attempt after restarting Zotero. Can you provide a Debug ID for Zotero startup through the first attempt, using the "Restart with Logging Enabled…" option?
Thank you for all your help again. Grateful for the time!