Problems capturing bibliographic info from Google Scholar

Ozone900 · December 9, 2009

I'm a novice user of Zotero 2.0b7.6 with Firefox 3.5.5 for Mac. I'm trying to use it to automatically capture bibliographic information from Google Scholar by clicking on the "file folder" icon that appears in the firefox address bar. While a drop down menu does appear and I can click on which files I want to add to my Zotero library... whenever I click "okay" to add the selected files, nothing happens. No files appear in my library folder.

Hafnaught · December 9, 2009

When I repeat your steps I see a small popup window in the lower right hand corner of the screen saying "Could not save item, check list of known translator issues". Do you see this too? If so, it's probably a translator issue :)

Check the translator troubleshooting guide and see if it helps: http://www.zotero.org/support/troubleshooting_translator_issues

If you like exploring, then open the zotero preferences window, go to the advanced tab and enable 'debug output logging'. Try to capture the bibliography info again, then go back to the advanced tab and click 'view output'. This should give you some hints as to what is going wrong. You can then try and debug the problem yourself, or post your findings here for someone else to critique.

Good luck!