Sync error

jtefft
Report ID: 1388238515

I have a group library that is refusing to sync. I tried updating to Zotero 7, but that did not solve my issue. (I've since gone back to Zotero 6 and am still having problems). I have restarted the app several times.
  • dstillman
    edited 7 days ago
    Sorry, there's a server issue that we're working on.

    I'm going to keep this thread closed, but I'll post updates here.
  • dstillman
    edited 6 days ago
    OK, this is now fixed. Some items with tags were failing to upload. Sorry for the trouble.
  • hifitubes
    I am still having issues. Tags that I remove from an individual item are still being re-added after a few seconds. I tried removing the tags from the Tag Selector as well but they still keep showing up there as well after a few seconds. This is when I use the desktop app. The tags are also being re-added when I use my online library as well--I remove them and then look at another entry. Then when I got back to the original item I removed the tags from, the tags have re-appeared. Does it take time for this fix to propagate throughout the system? It has been a couple of hours since dstillman posted that this was fixed.
  • dstillman
    edited 6 days ago
    @hifitubes: That should be fixed now.
This discussion has been closed.