Upgrade StorageZotero 7 Snapshots Annotations issue
Dear Zotero community, good morning, good day, or good evening—depending on where you currently are! And Merry Christmas as well, to everybody who's celebrating Christmas today!
I wanted to ask for some help—or maybe just to see if it's an issue someone else has encountered these days as well. It's a strange issue which I thought a slight hiccup at first, but I guess by this point it's got me worried enough that I had to write here.
Anyway, I can't annotate snapshots properly anymore. For some reason, it almost looks as if Zotero renders the snapshots as images, even though the Connector obviously saves them as text, as I can easily check if I open the file in any browser. Sometimes I can select the text in Zotero as well, but only from a certain point to a certain point or, even stranger, only in a certain way (say, I can select the same paragraph down to up and not the other way around).
Already annotated snapshots work as well as ever, almost as if not affected by the issue. Newly saved, however, usually don't work at all, just as snapshots saved from a while ago that haven't been annotated so far.
Tried disabling all plugins one by one, started Zotero in troubleshooting mode—nothing fixed the issue, the nature of which I can't get my head around even in the slightest. Has anybody encountered something similar? Is it a temporary issue? If not, suggestions and ideas? It's a very important feature to me, one of the most useful added to Zotero in a while (which is saying a lot, as Zotero is one of the most useful programs ever...)
Thank you very much in advance! And have a lovely day!
I wanted to ask for some help—or maybe just to see if it's an issue someone else has encountered these days as well. It's a strange issue which I thought a slight hiccup at first, but I guess by this point it's got me worried enough that I had to write here.
Anyway, I can't annotate snapshots properly anymore. For some reason, it almost looks as if Zotero renders the snapshots as images, even though the Connector obviously saves them as text, as I can easily check if I open the file in any browser. Sometimes I can select the text in Zotero as well, but only from a certain point to a certain point or, even stranger, only in a certain way (say, I can select the same paragraph down to up and not the other way around).
Already annotated snapshots work as well as ever, almost as if not affected by the issue. Newly saved, however, usually don't work at all, just as snapshots saved from a while ago that haven't been annotated so far.
Tried disabling all plugins one by one, started Zotero in troubleshooting mode—nothing fixed the issue, the nature of which I can't get my head around even in the slightest. Has anybody encountered something similar? Is it a temporary issue? If not, suggestions and ideas? It's a very important feature to me, one of the most useful added to Zotero in a while (which is saying a lot, as Zotero is one of the most useful programs ever...)
Thank you very much in advance! And have a lovely day!
You should try disabling all other extensions in your browser and saving a new snapshot.
And I really feel like it's got to be something Zotero-related, as the issue affects old snapshots too, even such (though rarely) that have already been annotated (i.e., where I can be absolutely sure there had been no issue before).
And I can't find any pattern. For example, I have sometimes snapshots from similarly-looking related pages from a single website, and some of them work well, some of them don't. Until recently, everything worked perfectly and I don't think I have installed new browser or Zotero addons in a while...
And even though it's a rare case, I feel like it's a telling one—and probably that's the one that's bothering me the most. What could have happened to affect these snapshots, some of which are old several months?
Almost as bothersome is the fact that sometimes there are snapshots I have saved within minutes of each other (similarly-looking, from the same website), months ago, few of which I have annotated in the meantime, few of them left as is. The former work mostly fine (with the rare exceptions, as stated above), and the latter don't work at all.
So, in summary, I guess this would a good approximation of what's happening (percent of them working):
https://ieeexplore.ieee.org/document/10613263
It behaves as if some part of the snapshot is covered by another layer that prevents clicking on the text below. I cannot click in the part from the title to the third line from the end of the abstract. The region that cannot be clicked changes with the zoom level.
The text can be selected if I start from the last line of the abstract and go up.
Zotero 7.0.12-beta.1+31bbf2acf (64-bit)
Windows 10
I tried it immediately, and yes—the zoom level affects the selectable part in my case as well, regardless of whether it's a newly saved article or an old one (i.e., one which, in the past, certainly worked fine).
(P.S. I forgot to list the version of my Zotero: the same one; only on Windows 11).
Edit: Also, it's a bit baffling to me that only few have written here. Is it possible that not many people are experiencing this issue? After all, if it's something UI-related (as many things suggest) then shouldn't it be something that everybody's experiencing as well? If it helps, it's not something plugin-related as I can reproduce the problem in Troubleshooting Mode too.