Report ID: 1391068385

JuriaMasters · 2025-01-02T07:24:15+00:00

I have tried every troubleshooting strategy. Nothing works.

When I copy my text into a new document, I can add a citation, but as soon as I save the document (either in the cloud or on my laptop) I get this message:

"Zotero integration error
Zotero experienced an error updating your document.
Would you like to view troubleshooting instructions?"

dstillman · 2025-01-02T07:26:44+00:00

[JavaScript Error: "This command is not available because no document is open. [getDocument:y:\adomas\zotero\word-for-windows-integration\build\zoterowinwordintegration\document.cpp]"]

This would happen if you're saving the file in OneDrive and have spaces in the filename.

Make sure you're saving a local file. (Note that if you've set your desktop folder to be stored in OneDrive, saving the file to your desktop means saving the file to OneDrive.)