Problems with Zotero 7

aarwdc · 2024-12-27T19:06:17+00:00

Overall, Zotero 7 is great and working ok - but a few problems.
I am working on a Chromebook, using Zotero with Google Docs, and the Linux install of Zotero desktop app. I would file bug report but:

1. In the desktop app, under "Help" in the menu, most choices, when clicked open a blank dialogue box. ("About" or "Report Errors" "Check for Updates" etc.) -- so I could not do an actual bug report, and I can't get the version #.

2. The report I would make is that I am getting "Message port closed before response received" errors when I paste a citation. (I may have also gotten it when opening a new reference, but I don't recall.)

Usually I can just delete it and repaste with no problem, so it is not leaving me high and dry.

https://s3.amazonaws.com/zotero.org/images/forums/u659342/f3gcnl4xehai3jj48cjs.png

dstillman · 2024-12-27T21:40:37+00:00

How did you install the app?

aarwdc · 2024-12-28T14:09:31+00:00

Automatic update from the previous version.

dstillman · 2024-12-28T17:45:05+00:00

Right, but how did you install the app originally?

aarwdc · 2024-12-28T19:19:44+00:00

It was quite a while ago, but these are the notes I kept to do the install. I may have done something different. To be clear, these problems began after upgrade to 7.x:

Get Latest working version. FROM
https://www.how2shout.com/linux/how-to-install-zotero-on-ubuntu-22-04-or-20-04-lts/

5 Steps
sudo apt update

sudo apt install curl -y

curl -sL https://raw.githubusercontent.com/retorquere/zotero-deb/master/install.sh | sudo bash

sudo apt update

sudo apt install zotero -y

dstillman · 2024-12-30T06:15:28+00:00

You should uninstall Zotero and reinstall it, either via zotero-deb or, if that doesn't work, the tarball from our site. If you can't open core dialog boxes, there's a more general problem with your installation that you'll need to fix.