Chrome Extension Error on Books

Today I have been putting a lot of sources into my Zotero for a bibliography, and I put about 40 in. Then it just started erroring on books:

On Amazon, I am getting this error: "An error occurred saving with Amazon. Attempting to save using Save as Webpage instead."

On Worldcat, I am getting a similar error: "An error occurred saving with Open WorldCat. Attempting to save using Embedded Metadata instead."

Yet, it is still working when saving journal articles like from Ebsco and ProQuest.

I have uninstalled and reinstalled the Chrome extension which did not fix the problem. What else should I try?

  • See Troubleshooting Issues with Zotero Translators and provide relevant troubleshooting information.
  • Okay, well the first nine I had already done.

    #10 is not relevant because on Amazon and Worldcat, the button shows the correct translator.

    #11 has not changed and would not abruptly after putting in 40 sources.

    #12 is not relevant because I did resintall the extension.

    #13 does not change anything.

    So we are at #14. Here are a few exact URLs but it is any Amazon and Worldcat page for me:
    https://www.amazon.com/Faith-Once-Delivered-Westminster-Assembly/dp/1596380209/ref=sr_1_1
    https://search.worldcat.org/title/166624962
    There is no debug ID
    And the errors are already copied above, and the name of the translators are in those.

    So I hope that helps. Not sure what other information I can get you, but let me know what other specific information you need.
  • You can always submit a debug ID, reread the instructions for that. (The amazon page works for me, didn't test Worldcat).
    It could just be some sort of rate limiting/bot detection . I'd use regular library catalogs for books whenever possible
  • edited 18 days ago
    Ah, I see. Well here a debug id D1296225335

    [JavaScript Error: "Error: Zotero.Date: Zotero.Date.init() not called with resource/dateFormats.json
    at Object.getMonths (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/utilities/date.js:113:9)
    at Zotero.Utilities.Translate.strToDate (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/utilities/date.js:410:32)
    at Zotero.Utilities.Translate.strToISO (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/utilities/date.js:601:19)
    at Function.strToISO (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translate/translation/sandboxManager.js:101:17)
    at scrape (Amazon:392:62)
    at doWeb (Amazon:113:3)
    at Zotero.Translate.Web.rest (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translate/translation/translate.js:1371:49)
    at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translate/translation/translate.js:1355:39" {file: "[object Object]"}]

    [additional errors removed — D.S.]
  • This was a bug introduced yesterday in Zotero Connector 5.0.149. We've just pushed 5.0.150 with a fix — if you update to that and reload, this should be fixed. Thanks for letting us know.
  • Excellent. That did it. Thank you!
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