Upgrade StorageMS Word integration won't appear after reinstall
Hi all,
I'm a librarian trying to help a patron with their MS Word plug in on their personal Macbook. Their Word install is version 16.90.2 on a Microsoft 365 subscription. We tried reinstalling the plugin, but the Zotero ribbon still does not appear. We'll try checking the Trust Center later today, but if that doesn't work, is there anything else I can try?
For reference, I'm following these instructions: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
Thank you!
-Kae
I'm a librarian trying to help a patron with their MS Word plug in on their personal Macbook. Their Word install is version 16.90.2 on a Microsoft 365 subscription. We tried reinstalling the plugin, but the Zotero ribbon still does not appear. We'll try checking the Trust Center later today, but if that doesn't work, is there anything else I can try?
For reference, I'm following these instructions: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
Thank you!
-Kae
The ones you linked are for Windows.