Failed Restoring Zotero Data

Yuilyyyyyyy · 2024-10-31T09:14:40+00:00

report ID: 1404889803
zotero 7 & macbook Apple M2

About 3 days ago, my local library suddenly eliminated all my files and showed purely blank. I restarted Zotero but it didn't help.
I checked my online library and everything was right. (it showed 774 items). I checked my local data named zotero.sqlite; zotero.sqlite.bak; zotero.sqlite-journal; zotero.sqlite.1.bak. They are well located in user/zotero folder.
I clicked both automatic and manual restoring botton in Zotero and they all failed. (it showed only 30 items but no file available)
I logged out my account and logged in for times. I still can't recover my library data.

Each time I restart Zotero it will be fine in about 5 seconds and soon be blank. The first image is the application screenshot and the second is the online library screenshot.
https://s3.amazonaws.com/zotero.org/images/forums/u10378661/3ekntkx31uscwpjrj62y.png
https://s3.amazonaws.com/zotero.org/images/forums/u10378661/e0klgjmpg3vl8h9h7vce.png

dstillman · 2024-10-31T09:22:41+00:00

Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer (and let us know).

Yuilyyyyyyy · 2024-10-31T09:30:03+00:00

@dstillman thank you so much for your help! I found the wrong plugin

dstillman · 2024-10-31T09:30:37+00:00

What was it?

Yuilyyyyyyy · 2024-10-31T09:32:11+00:00

Google Scholar Citation Count for Zotero
https://s3.amazonaws.com/zotero.org/images/forums/u10378661/hdqlwlb5dr9qiu7dkfc0.png

dstillman · 2024-10-31T09:32:32+00:00

OK, thanks.

justinribeiro · 2024-10-31T17:56:49+00:00

This has been patched as of v4.0.1: https://github.com/justinribeiro/zotero-google-scholar-citation-count/releases/tag/v4.0.1

It's an edge case (manually change to plugin data field), but a bug all the same. Cheers for finding and reporting!