zotero note error

Ackermansad
When I read a paper and take notes, zotero often fails to respond for no reason and automatically shuts down. I only installed the translate for zotero plugin, thank you for your help
  • dstillman
    Make sure you're running Zotero 7, and see if you can reproduce this with all plugins disabled.
  • Ackermansad
    I am running Zotero 7, and there would be no need to use Zotero without the translation plugin and notes to go with it
  • dstillman
    That's not the point. If you're reporting something here, you need to reproduce it without any plugins to confirm that it's actually a problem in Zotero itself. Problems with plugins need to be reported to the plugin developer.
  • Ackermansad
    I got it.Thank you for your help!
  • Ackermansad
    I don't know if the reported error is useful
    [JavaScript Error: "uncaught exception: undefined"]

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    appName => Zotero, version => 7.0.7 (x64), os => Windows 11 22631, locale => zh-CN, extensions => Translate for Zotero (2.0.3, extension), Ethereal Style (5.0.8, extension, disabled), Better Notes for Zotero (2.0.12, extension, disabled)
  • dstillman
    Again, you need to disable all plugins.
  • Ackermansad
    I continued to use it for a while and found that when all plug-ins were disabled, I sometimes could not type any characters after editing the formula (using $$to wrap the formula), and after such a situation occurred, I still typed continuously in this interface, although no characters were typed, but the software suddenly disappeared the cursor and crashed after I typed continuously.Thank you for your help!
  • martynas_b
    @Ackermansad Could you write out the steps we need to follow to reproduce the Zotero crash?
  • Ackermansad
    The step is that when I use the note function, I suddenly can't type, and then I keep pressing the keyboard and crash
  • dstillman
    edited October 28, 2024
    See Steps to Reproduce for the kind of precise, step-by-step description we need. We understand the general problem — we need you to explain exactly how you can reliably reproduce it from a fresh Zotero startup.
  • sereinn
    hello, I met the same problem, have you solve this proble,?
  • poettli
    See reply above yours. Please provide the requested information, which has not been provided yet.
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