"Add by identifier" function not working!

seleniumsix · October 26, 2024

I was very much used to adding stuff with their ISSNs and ISBN. But when I actually paste the numbers, it shows, "Zotero could not find any identifiers in your input. Please verify your input and try again." What's happening guys!!!! This is crippling me
This is error report 960408565.
https://s3.amazonaws.com/zotero.org/images/forums/u11464669/0gas36vvrstt73vdd4ya.jpg

dstillman · October 26, 2024

An ISSN identifies an entire journal — that's not something you can add to Zotero.

For ISBNs, we'd need to see some examples.

seleniumsix · October 27, 2024

I attempted to add the isbn: 9789351437055 to zotero. This was the response:
https://s3.amazonaws.com/zotero.org/images/forums/u11464669/q8qihm5ht6dc6garfezc.jpg

adamsmith · October 27, 2024

Zotero gets (and that has always been the case) ISBN data from a range of library catalogs. That ISBN is for a textbook that's not in any of the thousands of libraries represented in Worldcat ( https://search.worldcat.org/search?q=+9789351437055&offset=1 ).
You'll often find ISBN search failing for smaller prints, international editions of text books, self-published works, etc.

ash10r · November 11, 2024

i have had a similar incident happen to me error report: 1336408720. it fails on the x64 zotero 7 program, but imported fine on the browser

dstillman · November 11, 2024

@ash10r: As above, we'd need examples to say more.

ash10r · November 11, 2024

https://s3.amazonaws.com/zotero.org/images/forums/u12093145/6ndcad7ah8xas66cs30t.png
@distillman The ISBN used:978-1-991075-55-0 gives the attached error on zotero 7.0.10-beta.1+913c50073 (64-bit).
using the same ISBN on the web library worked fine

dstillman · November 11, 2024

Works for me. Can you provide a Debug ID for an attempt that fails?