can't login to zotero application

shukim · October 10, 2024

hi,
I logged in to the Zotero website and could see my web library, but I can't log in to the Zotero Windows 11 application. I'm using the same username and password.

thank you,
shuki

dstillman · October 10, 2024

You tried to login with the wrong username/password too many times and were temporarily blocked.

shukim · October 10, 2024

thank you for the quick reply. when will I be unblocked?

dstillman · October 10, 2024

You would've been by now.

shukim · October 10, 2024

thank you. should i try to log in with the password I used to login the Zotero site?

shukim · October 12, 2024

hi, i tried again to log in Zotero and I keep getting the message that the password or the username is incorrect. please help.

thank you,
Joshua.

shukim · October 12, 2024

ok. it's working. thank you.