Google Docs Citation Style Manager Closing

tcleach · September 28, 2024

I'm having an issue on Google docs where I go to add a citation, and then, when the "Document Preferences" pop-up asks me to select which style, I select "Manage Styles" (I'm trying to put it in Turabian). The window I need pops up for a split second and then closes. I'm not sure why it keeps crashing.

Debug ID: 182789320

adomasven · September 30, 2024

If you look through open Zotero windows after this happens, is the Preferences window not there (it opens when you click on "Manage Styles")? Could you submit a Report ID from Zotero (not the Zotero Connector).

tcleach · September 30, 2024

The Preferences window closes completely (it's not just hiding behind other windows). Here's my report ID from Zotero: 1877128200

adomasven · September 30, 2024

Are you running a flatpak installation of Zotero? If so, you should use one of the official ways to install https://www.zotero.org/support/installation

If you are not running a flatpak installation, provide a Debug ID for clicking on "Manage Styles".

tcleach · September 30, 2024

I used these instructions to install Zotero: https://www.zotero.org/support/kb/installing_on_a_chromebook. Here's the Debug ID: D1251260222.

adomasven · September 30, 2024

Can you open Zotero Preferences manually and go to the Cite section?

tcleach · September 30, 2024

Yes, that worked. Thank you so much! I'm not sure why it closes when I try to open it for Google Docs, but that will work for now.