Zotero server issue?

Anne_Coopersurgical · September 25, 2024

I am having troubles managing groups and get the following message:

Error
Server Error
Something went wrong processing your request.

Is there a general problem with Zotero right now?

mirjam.amsterdam · September 25, 2024

I receive a Time-out error and cannot sinc. The two might be related. My last sync was 26 mins ago, which would make it about 10:05 Amsterdam time.

Sehity · September 25, 2024

there seems to be a server issue - I get the same "server error"

dstillman · September 25, 2024

We're working on it.

FlaviusJosephus · September 25, 2024

As my sync works again, something that is forgotten toooooo many times:

Thank you to those, who are administrating the Zotero servers and solved the issues. :)

ct00162 · September 25, 2024

Looks all good now, thanks. :)

mirjam.amsterdam · September 25, 2024

It is working again. My changes were uploaded from the desktop application to the internet-application. Many thanks for your work!

dstillman · September 25, 2024

Syncing should generally be working again, but we're still working to resolve intermittent failures and slowness.

dstillman · September 25, 2024

OK, some operations may still be running a little slow for a while longer, but everything should be working again. Let us know if you encounter any further problems. We're very sorry for the trouble here.

mollysonnichsen · September 25, 2024

My web-library is working again on my internet-browser, but as I click on my uploaded articles, it says error on server rather than allowing them to open.

yusuf_ozkan · September 25, 2024

Thanks for the update! Is this issue currently affecting 'zot.everything' in the pyzotero library? I tried to retrieve all items in my Zotero library with pyzotero and got the '504 Gateway Time-out' error.

zot.top seems to be working fine.

blavkcat · September 25, 2024

Sync is not working on overleaf

nicolatommasini · September 25, 2024

Also not working with overleaf for me

yusuf_ozkan · September 25, 2024

Do we know if the issue with the server still persists? I use the zot.everything argument in the Pyzotero library to retrieve all items in my group library for my app. I've been receiving the following error since this morning. The rest of the arguments in the Pyzotero library appear to be working fine. I assume the error is caused by the server issue that occurred this morning but wanted to make sure.

HTTPError:
Code: 500
URL: https://api.zotero.org/groups/2514686/items/top?limit=100&start=800&locale=en-US
Method: GET
Response: An error occurred

Bhavan24 · September 25, 2024

I'm getting an HTTP-500 error when fetching attachments using Pyzotero.
When I use `zot.children(item_key)`, the server responds with an HTTP-500 error.

Log:
- Code: 500
- URL: https://api.zotero.org/users/14345799/items/GM39PUMR/children?format=json&limit=100&locale=en-US