diacritics in author name

I am seeing a problem only in one particular Word document, where diacritics in author names (or probably other fields as well) display in a wrong font in Word. This is not happening in any other docs. The "faulty" doc came from someone else (who was not using Zotero) where I am converting all citations to Zotero.

I can't work out what is going on...
  • What font are you using? Many fonts don’t have good support for accented characters and so Wors will substitute an alternative font (for text in general, not just Zotero citations).

  • No, it doesn't seem to be a font problem, the same font (Times New Roman) works fine in all other docs. There is something odd in the docx, and I cannot work out what it is. The problem only occurs with Zotero fields, though.
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