Sync error

rdoumat
I upgraded to 2.0b7.5 and each time I try to sync I get the error (Unexpected status code 0 caching authentication credentials in Zotero.Sync.Storage.Session.ZFS.getLastSyncTime()
) with ID report: 1539127233
  • dstillman
    SSL certificate error connecting to sync.zotero.org
    The sync server's certificate is certainly valid. Are you behind a proxy? Are you on a wifi hotspot? Do you get a warning when you visit https://sync.zotero.org in Firefox? Have you tried restarting Firefox?
  • kart majere
    edited November 26, 2009
    Dan I have been having a similar problem since this morning (error 136806905). When I try to visit the link you posted above I am redirected to www.google.com. I have accepted the sync server's certificate.

    Details of error: [invalid response from server]

    StumbleUpon debug message:
    post async
    http://www.stumbleupon.com/recommend.php?username=2460755
    houroffset=-11&category=0&check_referral=1&recentlyseen=&recentlyseen_publicids=1RuPP9.2exqdv.2VshER.7asRch.1SPYBW.4YvLQf.23fYZN.6pI0KO.2O56wq.1OQJKH.1TBheF.2iRIk9.1JKBfh.1CTqjr.1KqG6t.1iboEO.1GF9Fq.AgonJp.3BR54d.4TndcE.1LOuks.4bEEk3.1K54lJ.2UIljo.1visst.27TEKZ.2u4Pj0.1DACSu.5CNZjR.17944S.2yKvfB.19zXeh.2Gr07o.2iKz5K.2Xxzi4.3Us8s9.1LoEvC.26cied.1tLRMD.24Wgz4.2XTL2C.25smA8.2QId8R.2J9Xff.7ie1vc.2NHepH.2HxG9A.1J7Pm6.2RIGmv.1XHMOq&recentlyseen_referralids=.................................................&ycur_q=0&ycur_t=&ycur_s=&ypre_q=0&ypre_t=&ypre_s=&yr=0&yts=0&version=mozbar%203.52%20xpi%202009103001&username=2460755&password=u4l84q4kEp0q09RiDxVn9ZnxzZ0%3D&ycc=500

    [JavaScript Error: "mismatched tag. Expected: </link>." {file: "http://www.afp.com/english/rss/stories.xml" line: 24 column: 3 source: "</head>"}]

    [JavaScript Error: "mismatched tag. Expected: </link>." {file: "http://www.afp.com/english/rss/stories.xml" line: 24 column: 3 source: "</head>"}]

    [JavaScript Error: "mismatched tag. Expected: </link>." {file: "http://www.afp.com/english/rss/stories.xml" line: 24 column: 3 source: "</head>"}]
  • dstillman
    I have accepted the sync server's certificate.
    That's a very bad thing to do. You should never whitelist an SSL certificate unless you know exactly what you're doing. The warning only appears for self-signed certificates. Zotero doesn't use a self-signed certificate, so if you're getting a certificate warning, there's either something wrong with your Firefox installation or you're connecting to something that's pretending to be Zotero.

    Also, sync.zotero.org certainly doesn't redirect you to Google on our end.

    I can't really help you out with this, since it's not a Zotero issue, but you should remove the certificate you accepted for sync.zotero.org from Firefox preferences -> Advanced -> Encryption -> View Certificates -> Servers and then figure out why you're getting a certificate warning.
  • kart majere
    OK thank you for that. I've deleted that certificate. Now I get the same error as the OP (i.e. SSL certificate error connecting to sync.zotero.org) when trying to sync. If I try to connect to sync.zotero.org, I get a warning about an untrusted connection. If I follow the link from another machine I get a blank page with "nothing to see here" written in the top right corner.
  • dstillman
    Right. "Nothing to see here" is what you should get. You'll need to figure out what the problem is on the first machine (or network, if it's on a different connection from the other machine).
  • kart majere
    Thank you Dan. You were right in that it was a firefox issue. A new profile and reinstallation of add-ons fixed it.
  • dstillman
    For future reference: http://www.zotero.org/support/kb/ssl_certificate_error
This discussion has been closed.