I don't think it's the wrong place, but it's perhaps not the best time. The Zotero staff is quite busy with the launch of Zotero 7 and adjacent issues. Give it time, someone will get back to you eventually!

That's a nice visualization. It would probably be of most use to Zotero users with some experience, as a summary of things that they mostly know .... but also capabilities that they haven't come across. The "I never knew you could do that" phenomenon is not uncommon with Zotero, as it was with the earlier Microsoft Office apps (that was supposedly the reason why Microsoft changed to the ribbon interface - Word/Excel users in focus groups saying "I wish I could do 'this' " ... and Microsoft saying "you've always been able to do that ... it's just buried in a menu option dialog box").

Showing such a visualization to first time users might be a little overwhelming. ;)

For such novices, breaking the visualization into smaller components - starting with just the basics - might be helpful.

I hope these adjustments suffice for improving the documentation. Any further points for discussion or further suggestions for improving. I was not sure which design fits the "corporate design" of Zotero best. Any ideas?

Thanks for the hint. This would be "Creating an item by importing" and relates to importing different file formats and from other reference managers. The corresponding pages in the documentation would be:
- https://www.zotero.org/support/moving_to_zotero
- https://www.zotero.org/support/kb/importing_standardized_formats

Analogously, I created a visualization for this use case which would be something like a meta approach (normally not so often; creating multiple items at once).

https://s3.amazonaws.com/zotero.org/images/forums/u14645731/lw2kl55ke0mn9b0hp5d2.png