I've just got a new Mac laptop and am trying to download everything via Zotero Sync. On my old device, all the files were taking up space on my storage (I pay for 6GB), but they wouldn't port over. The new computer was saying it couldn't find the path—which I assumed was because of it being a new machine.

So I tried to save everything to Zotero on my old machine so that the pathways could work. A pop-up box appeared saying there were "conflicts" and would I like to resort to the "local" OR the "remote" versions. I figured that because I pay for cloud storage via Zotero, the "remote" version would be the version uploaded onto the server.

However, when I said "yes, choose remote for all conflicts" (or something similar), now none of the files are accessible on the old device, let alone the new one.

I've just checked my Zotero storage amounts online, and it's gone down by something mad like 2GB. This makes me worried that all the files have somehow disappeared. I've tried looking in my Bin on the old computer and in the old folder that the files were in (in, I think, a Google Drive folder), but I can't see them.

Does anyone know what's going on and what I can do about it? I'm petrified. There were well over a thousand files in My Library.

Thanks in advance!