ePUB and ProQuest Ebook Central

tjsiegelvcul · 2024-08-29T14:47:50+00:00

Report ID: 1503473978

When a user on a Chromium-based browser has the Zotero connector extension enabled, ePUB titles on the ProQuest Ebook Central Platform do not display content. Example: https://ebookcentral.proquest.com/lib/vcu/reader.action?docID=31339340&ppg=1

https://s3.amazonaws.com/zotero.org/images/forums/u14904473/y2ghe163ul2ops074fos.png

As soon as the connector is disabled, the content loads without issue.

https://s3.amazonaws.com/zotero.org/images/forums/u14904473/tuco5nvs95ylbac6jcgu.png

This issue can be recreated on Mac and PC, on Chrome, Brave, Edge. Issue does not appear on Safari or Firefox Browsers.

PDF-based titles on this platform do not encounter this issue and load normally

dstillman · 2024-08-29T14:49:41+00:00

Is that Edge with the actual Edge extension, or did you install the Chrome extension in Edge?

tjsiegelvcul · 2024-08-29T15:33:20+00:00

It is the extension that you linked to. The other browsers use the extension from the Chrome Web Store

adomasven · 2024-08-30T05:38:31+00:00

We can only offer troubleshooting for Chrome or Edge. Can you provide a Debug ID for refreshing this page from the Zotero Connector?

tjsiegelvcul · 2024-08-30T12:01:00+00:00

D2088140602

adomasven · 2024-08-30T12:09:22+00:00

If you open the same page with the Connector extension disabled and enabled and open the Developer Tools, do you see any additional errors in the Console?

tjsiegelvcul · 2024-08-30T12:15:09+00:00

Yes, there are 2 additional errors when the extension is enabled vs. disabled.

1 refers to the extension restarting, then the other is:

Uncaught (in promise) SecurityError: Failed to read a named property 'document' from 'Window': Blocked a frame with origin "https://ebookcentral.proquest.com" from accessing a cross-origin frame.