Not seeing my online library
My computer app shows that my data is synced, however when I log in to my online account I cannot see my library online - only a blank page with a Z.
I have enough storage capacity, my account is current, automatic sync is on, and it is constantly syncing.
Ideas?
I have enough storage capacity, my account is current, automatic sync is on, and it is constantly syncing.
Ideas?
@smadarbn, do you see any errors in the browser console?
What OS/browser is this?
Windows/Chrome
Here is what I see on the browser console:
Request URL:
https://api.zotero.org/users/4596729/collections?direction=desc&format=json&limit=100&sort=dateModified
Request Method:
GET
Status Code:
403 Forbidden
Remote Address:
52.202.129.51:443
Referrer Policy:
strict-origin-when-cross-origin
access-control-allow-headers:
Authorization, Content-Type, If-Match, If-None-Match, If-Modified-Since-Version, If-Unmodified-Since-Version, Zotero-API-Key, Zotero-API-Version, Zotero-Write-Token
access-control-allow-methods:
HEAD, GET, POST, PUT, PATCH, DELETE
access-control-allow-origin:
*
access-control-expose-headers:
Backoff, ETag, Last-Modified-Version, Link, Retry-After, Total-Results, Zotero-API-Version
content-length:
11
content-type:
text/html; charset=UTF-8
date:
Thu, 29 Aug 2024 15:40:18 GMT
server:
Apache/2.4.62 ()
strict-transport-security:
max-age=31536000; includeSubDomains; preload