zotero7 zoom in zoom out pdf slowly

rrrrrsasdx · August 25, 2024

I updated to zotero7 and as I read this article, especially figure 1, it loads very slowly when zooming in and out, it doesn't even load. And it loads fine for me with zotero6. I am using win11. many thanks to the development team of zotero7!
https://www.nature.com/articles/s41586-021-04116-8

martynas_b · August 26, 2024

I can’t reproduce the issue so far.

1. Have you tested with all third-party plugins disabled?
2. Does it happen with all PDF files?
3. Could you make a video demonstrating the issue?

rrrrrsasdx · August 26, 2024

1.I disabled all third-party plugins.But when i use troublesthooting mode, it's good.
2. it only happens in this pdf. I think zotero 7 consumes more computer resources than 6, when I use 7 I think the computer fan is louder, maybe it consumes more computer resources.
3. I took a video. And I couldn't zoom in any further because it would prompt a crash of snipping tool.exe and I couldn't record, very strange.
video:https://drive.google.com/file/d/1QJ6mVKbk1FY0md-6mXz0qIYuer1kXI7g/view?usp=drive_link

rrrrrsasdx · August 26, 2024

video2:https://drive.google.com/file/d/1dqKPu2UX6pePtyvHBsCtwJ_ewlTw_Lra/view?usp=drive_link

martynas_b · August 28, 2024

1.I disabled all third-party plugins.But when i use troublesthooting mode, it's good.

Do you mean that in troubleshooting mode, the zoom in/out is not slow?

rrrrrsasdx · August 28, 2024

Sorry for the possible merits misunderstanding of what I said. The pdf loads faster when I turn on troubleshooting mode with the general premise of turning off all plugins.

martynas_b · August 28, 2024

And if you run Zotero in normal mode but disable all third-party plugins, do you notice any difference?

rrrrrsasdx · August 28, 2024

Zoom in and out of the pdf loading becomes slow, sometimes like video 1 to a few seconds to load out.

martynas_b · August 28, 2024

Can you provide a Debug ID for it happening?

rrrrrsasdx · August 28, 2024

i'm trying. Thank you so much!

rrrrrsasdx · August 28, 2024

D1103850649

rrrrrsasdx · August 28, 2024

I tested it today on one of my friend's higher performance laptops and it didn't find me with this problem, maybe my laptop isn't powerful enough? This pdf runs better on my computer zotero6.

rrrrrsasdx · August 28, 2024

maybe I find a similar issue about slow pdf.https://forums.zotero.org/discussion/comment/471072#Comment_471072
My cpu 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 1.69 GHz ,gpu NVIDIA GeForce Mx350,ram 16GB