Upgrade StorageZotero Connector Not Working
Desktop Debug ID: D1269954436
Connector Debug ID: D1868389801
Connector Error Report ID: 1035377993
I was attempting to download a file from JSTOR (https://www-jstor-org.proxy.lib.uwaterloo.ca/stable/10.1525/ca.2014.33.2.243), but the Connector would not save the PDF, only the bibliography information. In fact, I have not been able to get the Connector to save a single PDF to my library.
When I attempt to save from JSTOR, the popup that says "Saving to [Collection]" appears, but "JSTOR Full Text PDF" turns red and shows an X. From all other sources that I've attempted, only "Saving to [Collection]" shows up, then nothing happens.
I've tried everything from the troubleshooting page (https://www.zotero.org/support/troubleshooting_translator_issues) but nothing has worked. FWIW, I am using Chrome and Windows 11, and I made sure to update both of those as well as the Zotero desktop app and the Connector.
Connector Debug ID: D1868389801
Connector Error Report ID: 1035377993
I was attempting to download a file from JSTOR (https://www-jstor-org.proxy.lib.uwaterloo.ca/stable/10.1525/ca.2014.33.2.243), but the Connector would not save the PDF, only the bibliography information. In fact, I have not been able to get the Connector to save a single PDF to my library.
When I attempt to save from JSTOR, the popup that says "Saving to [Collection]" appears, but "JSTOR Full Text PDF" turns red and shows an X. From all other sources that I've attempted, only "Saving to [Collection]" shows up, then nothing happens.
I've tried everything from the troubleshooting page (https://www.zotero.org/support/troubleshooting_translator_issues) but nothing has worked. FWIW, I am using Chrome and Windows 11, and I made sure to update both of those as well as the Zotero desktop app and the Connector.
-
dstillmanOn JSTOR you have to open the PDF on the site first and accept the terms and conditions. Did you do that?
-
CsanadRaczYeah, I tried that. Also tried saving the PDF from Chrome's PDF viewer, and still no dice.
-
dstillmanAre you able to save PDFs from a site that doesn't require using your university proxy? E.g., an arXiv page?