Upgrade StorageZotero Connector Install Issues
Hi, when trying to install the Zotero Connector for Firefox, I'm running into issues.
- When installing logged out of Zotero, clicking the install button does nothing.
- When trying to right click -> save link as to download the .xpi, nothing happens regardless of being logged in or not.
- When logged in to Zotero, clicking the install button brings up a firefox "Downloading and verifying add-on" prompt, but hangs at Unknown Time Left 0 bytes, 0bytes/sec
- When trying to download or right click -> save link as from Edge (for the Firefox connector), nothing happens.
This is a recently refreshed install of Firefox on a personal machine. Restarting firefox does not fix the issue.
Any tips?
- When installing logged out of Zotero, clicking the install button does nothing.
- When trying to right click -> save link as to download the .xpi, nothing happens regardless of being logged in or not.
- When logged in to Zotero, clicking the install button brings up a firefox "Downloading and verifying add-on" prompt, but hangs at Unknown Time Left 0 bytes, 0bytes/sec
- When trying to download or right click -> save link as from Edge (for the Firefox connector), nothing happens.
This is a recently refreshed install of Firefox on a personal machine. Restarting firefox does not fix the issue.
Any tips?
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adomasvenBeing logged in or not has no relevance to this. Given that it doesn't work on Edge, this seems like a system issue. Do you run any security software that may be interfering?
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pontus1That seems to have been it! Clicking the install button still didn't work after temporarily disabling my security software, but at least right clicking and saving the link did (both browsers). Thank you for your help!