iPadOS Zotero PDF cannot display Highlight.

zoz29


1.PC, highlighted and handwriting normal.
2. iPhone, the highlight and handwriting are normal.
3. ipadOS, the highlight ✖ and handwriting are normal.
  • dstillman
    iPhone and iPad should be identical. Can you confirm that you have the same version of the app on both? (You can see from the bottom of the settings.)
  • zoz29
    both version 1.0.40 Build 281
  • zoz29
    ios16.6.1
    ipados17.6.1
  • michalrentka
    Hi, do you remember whether you created that highlight in desktop app, iPad or iPhone app?

    Can you send that PDF to support@zotero.org and mention this thread? We'll take a look whether we can reproduce and fix this issue. Thanks!
  • zoz29
    1. This highlight was redrawn for illustrative purposes.I've tried all three ways to create highlight, only the iPad can't be displayed.
    2. I will send.
    Thanks for the reply.
  • mvasilak
    edited August 21, 2024
    Hey @zoz29, unfortunately we cannot recreate the issue. Can you please provide some more info, to help us research this.

    1. On which device was the highlight, that doesn't appear on the iPad, created first?
    2. Can you create this highlight directly on the iPad? Does it appear then and sync with other devices?
    3. Please start a debug log and then pull to refresh in a collection containing this document. Post the debug log id here.
    4. If you can always recreate the issue, please provide detailed steps how you do it. A video recording will also be helpfull.

    Thank you
  • zoz29
    Thank you very much for the reply.
    My problem has been solved after upgrading the device to iPadOS 18, I guess it's an issue with the iPadOS system.
    1.The top right of the graph is the
    2. I can create the highlight in iPad but cannot display.No problem with syncing.
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