Link beetwen libre office and zotero

eiramena
Hello,

I have a problem, I can't use zotero with LibreOffice.
It crashes regularly when I want to make a reference.
here is the report number 1602124778
thank you in advance for your help
EM
  • adomasven
    Did it work before? Does it work in a new document? What version of LibreOffice are you using? Did you install Zotero from a flatpak?
  • eiramena
    Hello,

    Thanks for your reply.

    I've tried it with existing and new documents.
    My versions :
    - Version: 7.3.7.2 / LibreOffice Community
    - Ubuntu package version: 1:7.3.7-0ubuntu0.22.04.5
    - I installed zotero from this page (https://www.zotero.org/download/)

    EM
    Traduit par deepl
  • dstillman
    Checking /usr/lib/zotero/distribution/extensions for addons
    Meaning you're running the official tarball? Unless you went out of your way to put Zotero in /usr/lib, which would be rather unusual, it doesn't look like that's the case.
  • eiramena
    I don't get it,

    I put zotero in /opt/, but there is one in lib.
    I'll do an uninstall, complete reinstall.
    I'll tell you what.
    Thanks a lot.
  • eiramena
    Hello,

    I deleted and reinstalled everything, I still have an error, the report is 1381602684
    I got a message from libreoffice that talks about version, but I have the impression that I have all the prerequisites.
    Thanks in advance
    EM

    My version of the zotero extension is 6.0.3
    My version of libre office is 7.3.2
    My java version: openjdk version "1.8.0_422".
    OpenJDK Runtime Environment (build 1.8.0_422-8u422-b05-1~22.04-b05)
    OpenJDK 64-Bit Server VM (build 25.422-b05, mixed mode)
  • adomasven
    You most likely have a Zotero version installed via flatpak. You should remove that. Make sure that Zotero is completely gone from your installation. Then install the version from the tarball. If you still experience an issue, describe precisely what steps you take and what happens.
  • eiramena
    You were right,

    snap hadn't removed everything, I deleted them all, rebooted, and réinstall from crash.
    I have the same symptom even though the error report has changed: writer freezes on certain entries.

    There's a message telling me that the entry in zotero has been changed since the last time and asking me if I want to prevent the changes or not?
    Then everything freezes

    I haven't changed the entry, but unless I delete it and recreate it, there's no way forward.
    This is the report 1666946653

    just one thing, I don't use chrome but firefox

    Thanks for your help
    EM



  • adomasven
    It seems like that entry in your document indeed got corrupt somehow. Does everything work okay if you delete and recreate it? In LibreOffice Zotero toolbar, if you click Document Preferences and expand the Advanced section, are you storing citations as Bookmarks?
  • eiramena
    Hello,

    It's not just an entry that's corrupt,

    - I delete it, i create it again (via Firefox),
    - somes times it works, the other time it crashes again (rapport 1276862624)
    - I start again...

    Maybe it's the database or the profile witch are corrupted,

    - but every time I reinstall, I get a new one.

    i have no idea
    Thanks a lot
    EM
  • adomasven
    If you insert that item into a new document do you still get corruption? What citation style are you using? Could you post a link to the item that you are trying to add?
  • eiramena
    Hello,

    It makes no difference whether the document is new or not, the problem occurs after a few requests.

    Zotero again tells me that the libreoffice extension is not compatible with the zotero version (1295670520)

    But I've only ever installed the same version. The last time I installed Zotero was 20 years ago on another computer. No trace of it could be on my current computer.

    My installation went badly the first time. Zotero was duplicated, but this time I had completely uninstalled everything, there was no trace of Zotero before I reinstalled it again.

    2 exemples of références
    https://link.springer.com/article/10.1007/s00038-009-0112-0
    https://journals.ametsoc.org/view/journals/wcas/6/3/wcas-d-13-00059_1.xml


    EM
  • eiramena
    Is it possible that the problem comes when I test with files from Word (docx) using libre office?

    I will make tests
  • eiramena
    Zut,
    This is not the problem.
  • adomasven
    If you used Zotero with Word files before, your citations will not work on Linux with LibreOffice unless you perform citation conversion.
    Zotero again tells me that the libreoffice extension is not compatible with the zotero version
    Please post the error exactly as you see it. It might help to reinstall the LibreOffice extension by going into Zotero Preferences -> Cite -> Word Processors.

    If you still have problems, produce a Debug ID for an operation that fails in LibreOffice when using the Zotero plugin.
  • eiramena
    Yes !

    It was the file that wasn't converted, and was causing trouble.
    Thanks for your time!
    EM
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