Unexpected application closure after last update.

jamesamartinezg
After the last update, I have tried to make appointments as normal through Zotero, but every time I try to add or modify an appointment, the application automatically and unexpectedly closes and does not allow the appointment or the modification to an appointment. The report number is 158346976
https://s3.amazonaws.com/zotero.org/images/forums/u14078372/rlp0k7d640ps6l3jpemc.png
  • dstillman
    I'm not sure what you mean here. Can you ask explain the problem in your native language? Be sure to explain exactly what you're doing — see Steps to Reproduce for the kind of description we need.
  • jamesamartinezg
    Espero ser lo suficiente mente claro en mi idioma para que pueda entenderse el problema.

    Siempre he usado Zotero como una herramienta que me permite crear citas en mis artículos y nunca tuve algún problema hasta que se realizó la última actualización. Después de la nueva actualización, cuando intento insertar una cita o referencia a través de Zotero, este se cierra. He intentado abrir de nuevo el aplicativo y he intentado crear una nueva cita y en cuanto uso el botón Agregar cita en LibreOffice, de nuevo se cierra Zotero. Ya reporté el problema y el número de protocolo es el que aparece en la imagen que puse en el fórum (158346976). ¿Qué puedo hacer para corregir el error y continuar usando Zotero sin problemas?
  • jamesamartinezg
    I've seen that someone else has the same problem as me. This is the name of the discussion post:
    Add Citation = Crash of Zotero 7 with LibreOffice Writer (24.2.5.2)
  • dstillman
    How did you install Zotero?

    Unless you're using the official tarball or zotero-deb, you'll need to contact the package maintainer for help.
  • jamesamartinezg
    I have found a solution, to perform a downgrade, for this I have used this manual https://itsfoss.com/downgrade-flatpak-packages/
  • dstillman
    No, again, if you're running into a problem with the Flatpak, the fix is to report it to the Flatpak maintainer or stop using the Flatpak, not downgrade to an old version that won't continue to receive support.
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