Upgrade StorageWord crashes on citation insert
In this document (https://1drv.ms/w/s!AuJpp4qLxMNYj5ArS8g5PPIQ_XKdSA?e=5pVJdE), whenever I insert a citation at the end of lines ABC1, ABC2, or ABC3, Word crashes with this error message (https://1drv.ms/i/s!AuJpp4qLxMNYj5Aqnzkmnz0pJjNRfw?e=PHhSf2).
If I remove any line except for the first one, it does not crash.
If I make any of the equations single line (e.g., by removing the =), it does not crash.
I can insert citations in the first line.
This issue may be related to https://forums.zotero.org/discussion/comment/447568#Comment_447568.
This is the log from Zotero:
(3)(+0016827): Integration: WinWord-addEditCitation:'C:\Users\phili\Downloads\Test.docx' invoked
(3)(+0000002): Integration: Instantiating @zotero.org/Zotero/integration/application?agent=WinWord;1 for command addEditCitation with doc C:\Users\phili\Downloads\Test.docx
(4)(+0000011): ZoteroWinWordIntegration: getDocumentData
(4)(+0000037): ZoteroWinWordIntegration: cursorInField
(4)(+0000043): ZoteroWinWordIntegration: canInsertField
(4)(+0000002): ZoteroWinWordIntegration: cursorInField
(4)(+0000025): ZoteroWinWordIntegration: insertField
(4)(+0002151): ZoteroWinWordIntegration: displayAlert
(3)(+0000036): Moving window to 972, 681
(1)(+0001311): The remote procedure call failed. [insertFieldRaw:y:\adomas\zotero\word-for-windows-integration\build\zoterowinwordintegration\document.cpp]
(3)(+0000001): Integration: WinWord-addEditCitation:'C:\Users\phili\Downloads\Test.docx' complete in 3.619s
(4)(+0000001): ZoteroWinWordIntegration: cleanup
(1)(+0000000): The RPC server is unavailable. [cleanup:y:\adomas\zotero\word-for-windows-integration\build\zoterowinwordintegration\document.cpp]
If I remove any line except for the first one, it does not crash.
If I make any of the equations single line (e.g., by removing the =), it does not crash.
I can insert citations in the first line.
This issue may be related to https://forums.zotero.org/discussion/comment/447568#Comment_447568.
This is the log from Zotero:
(3)(+0016827): Integration: WinWord-addEditCitation:'C:\Users\phili\Downloads\Test.docx' invoked
(3)(+0000002): Integration: Instantiating @zotero.org/Zotero/integration/application?agent=WinWord;1 for command addEditCitation with doc C:\Users\phili\Downloads\Test.docx
(4)(+0000011): ZoteroWinWordIntegration: getDocumentData
(4)(+0000037): ZoteroWinWordIntegration: cursorInField
(4)(+0000043): ZoteroWinWordIntegration: canInsertField
(4)(+0000002): ZoteroWinWordIntegration: cursorInField
(4)(+0000025): ZoteroWinWordIntegration: insertField
(4)(+0002151): ZoteroWinWordIntegration: displayAlert
(3)(+0000036): Moving window to 972, 681
(1)(+0001311): The remote procedure call failed. [insertFieldRaw:y:\adomas\zotero\word-for-windows-integration\build\zoterowinwordintegration\document.cpp]
(3)(+0000001): Integration: WinWord-addEditCitation:'C:\Users\phili\Downloads\Test.docx' complete in 3.619s
(4)(+0000001): ZoteroWinWordIntegration: cleanup
(1)(+0000000): The RPC server is unavailable. [cleanup:y:\adomas\zotero\word-for-windows-integration\build\zoterowinwordintegration\document.cpp]
It doesn't happen on macOS, for what it's worth.
Waiting for Microsoft to fix their products is a bit like waiting for England to win the world cup. Is there a way you guys can implement a workaround?
Recent Word changelog actually contained multiple lines regarding fixing issues with equations, so it's not unlikely it will get their attention.
We cannot add a workaround because even attempting to troubleshoot the issue "fixes it". If we debug that code step by step it no longer crashes, indicating some fundamental issue in Word.