Trouble saving files across all webpages

diners
I keep receiving the same message when attempting to save files across different websites including Scholar and EBSCO. It appears to be able to save a lot of the information like titles and authors into the correct folder but it does not pull PDFs when available or attach URLs so when I click on a title, nothing happens

1. Website URL: https://web.p.ebscohost.com/ehost/resultsadvanced?vid=12&sid=3948297a-6afa-4283-bbc0-f82d9229567e@redis&bquery=(refugee+OR+immigrant+OR+%e2%80%9cunaccompanied+minor%e2%80%9d+OR+asylee+OR+%e2%80%9ctemporary+protected+status%e2%80%9d+OR+%e2%80%9cvictims+of+traffick*%e2%80%9d++OR+%e2%80%9ctraffick*+victims%e2%80%9d+OR+T-Visa+OR+U-Visa+OR+Cuban+OR++Haitian+OR+Amerasian+OR+parolee)+AND+(evaluation++OR++impact+OR+program++OR++intervention++OR+policy++OR++project+OR+train*+OR+therapy+OR+treatment+OR+counseling+OR++workshop+OR+review+OR+meta-analysis+OR+synthesis)+AND+(%e2%80%9cdisaster+prepared*%e2%80%9d+OR+%e2%80%9cemergency+prepared*%e2%80%9d+OR+pandemic)&bdata=JkF1dGhUeXBlPXNzbyZkYj1hMmgmZGI9OGdoJmRiPWx4aCZjbGkwPURUMSZjbHYwPTIwMjAwMS0wMDAwMDEmdHlwZT0xJnNlYXJjaE1vZGU9U3RhbmRhcmQmc2l0ZT1laG9zdC1saXZl

2. I tried to get a debug ID but received this message:
https://s3.amazonaws.com/zotero.org/images/forums/u14171699/tn26norxtjd5grb4bfm5.png

3.
https://s3.amazonaws.com/zotero.org/images/forums/u14171699/t67snw6ygejwff0ep4cd.png

4. Save to Zotero(EBSCOHost)
  • adomasven
    Could you restart the browser and attempt to generate the Debug ID again?
  • diners
    The Debug ID is D1886067639
  • adomasven
    Do you have Better BibTeX plugin installed in Zotero? If so, does it work when you disable it and restart Zotero? If so, can you post on this github issue where the BBT dev is trying to fix the issue?
  • diners
    I do not have BBT installed
  • adamsmith
    How many items are you trying to import at once? Both EBSCO and Google Scholar are subject to https://www.zotero.org/support/kb/site_access_limits
  • diners
    Its usually a page at a time (10 articles) but I do multiple pages in a row. I'll go a while between importing and the problem has persisted across multiple projects. I thouight it was just the site access limit the last time I was using it a couple weeks ago but the problem began at the start of importing for my current project
  • adomasven
    Could you submit a Debug ID from Zotero for an attempt to save that fails?
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