Downloading article from JSTOR not working?

rbpasker · May 2, 2024

I'm not sure what I'm doing wrong here. I have the plug-in installed. I have V7 of the desktop installed.

I see "Download" buttons on the JSTOR page, and they operate fine manually

but when I click the "Save to Zotero" button, it creates an item in my Library, but doesnt download and attach the PDF file itself

See screenshot

https://s3.amazonaws.com/zotero.org/images/forums/u14209636/wh3jbmguqhd9bjztxnre.png

dstillman · May 3, 2024

Have you disabled PDF saving from the General pane of the Zotero preferences?

If not, can you provide a Debug ID from the Zotero Connector reloading the page and trying to save?

rbpasker · May 3, 2024

D339969902

rbpasker · May 3, 2024

also seeing this

https://s3.amazonaws.com/zotero.org/images/forums/u14209636/079wb8cuawti9kli3xm0.png

rbpasker · May 3, 2024

https://s3.amazonaws.com/zotero.org/images/forums/u14209636/jiydqyhapgw6vh0ihslc.png

dstillman · May 4, 2024

Oh, this is Safari. Gated PDFs won't always work in Safari for technical reasons:

https://www.zotero.org/support/kb/safari_compatibility#limitations

rbpasker · May 4, 2024

OK, i have moved over to Chrome (124.0.6367.119), and the JSTOR connector still doesn't download multi-part PDFs.

https://s3.amazonaws.com/zotero.org/images/forums/u14209636/1qhg5vu4xbpo80noz6a7.png

rbpasker · May 18, 2024

This is using Chrome. Does not download segmented PDFs from JSTOR

https://s3.amazonaws.com/zotero.org/images/forums/u14209636/cngo3l601fnt1y3e94ni.jpg

adamsmith · May 18, 2024

I'm pretty sure that's by design -- that's be a hefty download and I'm not even sure it'd be allowed by JSTOR's ToC. You get PDFs of journal articles and, I believe, individual chapters.