Downloading article from JSTOR not working?

I'm not sure what I'm doing wrong here. I have the plug-in installed. I have V7 of the desktop installed.

I see "Download" buttons on the JSTOR page, and they operate fine manually

but when I click the "Save to Zotero" button, it creates an item in my Library, but doesnt download and attach the PDF file itself

See screenshot


  • Have you disabled PDF saving from the General pane of the Zotero preferences?

    If not, can you provide a Debug ID from the Zotero Connector reloading the page and trying to save?
  • D339969902

  • also seeing this




  • Oh, this is Safari. Gated PDFs won't always work in Safari for technical reasons:

    https://www.zotero.org/support/kb/safari_compatibility#limitations
  • OK, i have moved over to Chrome (124.0.6367.119), and the JSTOR connector still doesn't download multi-part PDFs.



  • This is using Chrome. Does not download segmented PDFs from JSTOR


  • I'm pretty sure that's by design -- that's be a hefty download and I'm not even sure it'd be allowed by JSTOR's ToC. You get PDFs of journal articles and, I believe, individual chapters.
Sign In or Register to comment.