Not possible to safe PDF in browser into Libaray

hanna_masel · 2024-04-30T08:27:19+00:00

I want to safe a PDF opened in edge into my library without downloading it onto my computer and then connect it to Zotero.
It shows the following:
https://s3.amazonaws.com/zotero.org/images/forums/u14159709/4hhv2pkk8ps9clwhu9jd.png

Debug ID: D1968947586

poettli · 2024-04-30T08:34:56+00:00

Works for me with Zotero 7 beta and Firefox via the editor webpage: https://jps.library.utoronto.ca/index.php/ijidi/article/view/36195. Maybe a temporary disruption?

dstillman · 2024-04-30T08:48:44+00:00

@hanna_masel: Your proxy server is misconfigured. You should send this page to your university's IT department or library so they can fix their server:

https://www.zotero.org/support/kb/incomplete_cert_chain

They can see that the SSL Labs test shows "Chain issues: Incomplete" for proxy addresses, as mentioned there. You can view the error report being submitted for an example URL.