Zotero 7 beta: trying to open some papers in my library but I can't

Fran23
edited January 22, 2024
Split from https://forums.zotero.org/discussion/110556/zotero-has-unexpectedly-shut-down

Hi,

I would like to report a similar problem with Zotero 7 beta. Currently, I am trying to open some papers in my library but I can't. My mac has the macOS Sonoma 14.2.1 version.

I would like to know if that problem is a general problem.

Thank you in advance.

Best regards
  • dstillman
    edited January 22, 2024
    (Please start new threads for new issues — it doesn't sound like the thread you posted to is about the same issue at all. I've moved this to a new thread.)

    You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
  • Fran23
    Hi,

    I would like to report a problem with Zotero 7 beta and Zotero 6 for mac. Currently, I am trying to open some PDFs in my library but I can't. My mac has the macOS Sonoma 14.2.1 version.

    I would like to know if that problem is a general problem or it is related to the Zotero or Mac versions.

    When I open a PDF in Zotero while a tag is selected, Zotero doesn't open some of these PDFs.

    Zotero doesn't displays any error. Simply, the PDFs doesn't open.

    Thank you in advance.

    Best regards
  • martynas_b
    @Fran23 Could you send an example PDF file to support@zotero.org with a link to this thread?
  • dstillman
    edited January 23, 2024
    @Fran23: I think we'd also want a Debug ID here for reproducing the problem. It's not totally clear to me what you're saying is happening. What does this have to do with tags? Are you saying it works for the same PDF if you don't have a tag selected?
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