recovering the log in information for my Zotero account from the desk app

florlu Gonzalez · January 17, 2024

Dear colleagues,
I have 2 Zotero accounts but I have lost the credentials for access to one of them, that I only can access in my computer through the desktop app.

Any idea on how to get my username and password for this account?
thanks!
Lucia

dstillman · January 17, 2024

As long as you have access to the email address associated with the account, you can reset your password.

https://www.zotero.org/user/lostpassword

If you no longer have access to the email address, or you're not sure what it was, email support@zotero.org with details.