"Your document is being updated, please wait" in Google Docs

When I want to use "add citation" in Goodle Docs, the message "Your document is being updated, please wait" appears, the small red Zotero box opens, but the area where text needs to be written does not open. It's just a red thick line.

Also I couldn't find where to do "Restart with Logging Enabled…". I am a Macbook user.

I need your support.
  • (Please start new threads for new issues. I've moved this to a new thread.)

    Restart Zotero, try disabling all your browser extensions, reload Google Docs, and then try again. If it's still not working, restart Zotero again and provide a Debug ID from Zotero for reproducing this.
    Also I couldn't find where to do "Restart with Logging Enabled…".
    Help menu → Debug Output Logging
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