Zotero crashed after opening it for about 1 min
Open Zotero, do nothing, and it will crash after about 1-2 min (sudden "no response" → process disappeared).
I have disabled all suspicious extensions and close firewall software.
It's impossibe to get the meaningful debug/error report since the whole process crashed.
This problem began at several days ago. Anyone can help me, give me some clue? Thanks.
version => 6.0.30, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => zh-CN, appName => Zotero, appVersion => 6.0.30, extensions => Zotero PDF Translate (1.0.25, extension), Zotero Word for Windows Integration (6.0.3.SA.6.0.30, extension), Sci-Hub Plugin for Zotero (1.4.4, extension, disabled), Zotero Tag (0.3.0, extension, disabled), Zotero GPT (0.2.9, extension, disabled), Green Frog (0.13.0, extension, disabled), Zotero Style (2.6.7, extension, disabled), Better BibTex for Zotero (6.7.136, extension, disabled), Zotero LibreOffice Integration (6.0.4.SA.6.0.30, extension, disabled), Zotero Better Notes (1.0.4, extension, disabled)
Win11 Version: Windows 11 Pro 22H2 22621.2361 Windows Feature Experience Pack 1000.22674.1000.0
I have disabled all suspicious extensions and close firewall software.
It's impossibe to get the meaningful debug/error report since the whole process crashed.
This problem began at several days ago. Anyone can help me, give me some clue? Thanks.
version => 6.0.30, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => zh-CN, appName => Zotero, appVersion => 6.0.30, extensions => Zotero PDF Translate (1.0.25, extension), Zotero Word for Windows Integration (6.0.3.SA.6.0.30, extension), Sci-Hub Plugin for Zotero (1.4.4, extension, disabled), Zotero Tag (0.3.0, extension, disabled), Zotero GPT (0.2.9, extension, disabled), Green Frog (0.13.0, extension, disabled), Zotero Style (2.6.7, extension, disabled), Better BibTex for Zotero (6.7.136, extension, disabled), Zotero LibreOffice Integration (6.0.4.SA.6.0.30, extension, disabled), Zotero Better Notes (1.0.4, extension, disabled)
Win11 Version: Windows 11 Pro 22H2 22621.2361 Windows Feature Experience Pack 1000.22674.1000.0
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JustinZhang1997The disk where the Zotero installed and the NAS drive for synchronization have all been validated today. No storage problem found.
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JustinZhang1997So I wonder are there some timed tasks of Zotero failed at background?
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JustinZhang1997There are only 1229 entries in my Zotero DB, so I don't think it's caused by the data size.
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JustinZhang1997Restarting the PC for several times didn't help.
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JustinZhang1997Database integrity has also been validated today.
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JustinZhang1997By uninstalling Zotero 6 without deleting data, and installing Zotero 7, this problem fixed, though I don't know why.