Unable to retrieve metadata

dstillman · November 19, 2023

This discussion was created from comments split from: Zotero get stuck when retrieving metadata.

mmori · November 19, 2023

I have the same problem. The Debug ID is D283186472.
Could you take a look?

mmori · November 19, 2023

Ran another debug ID - The Debug ID is D1191963821

dstillman · November 19, 2023

(Please start new threads for new issues. I've moved this to a new thread.)

5.0.88

You’re using a very old version of Zotero. Install the current version from the download page. You should also figure out why you haven’t received automatic updates in years.

mmori · November 19, 2023

Thanks for the quick reply! Will do.